Welcome Test Takers in California - Northern Region
Listed below you'll discover essential information and links to assist you with the next steps toward your Nurse Aide certification.
Steps to Register for the NNAAP Nurse Aide Exam
1
Complete Nurse Aide Training Program
Student needs to complete the state-approved nurse assistant training program.
If you did not finish a state-approved training, you may still sign up under a various eligibility route as listed in the Candidate Handbook.
2
Review Candidate Handbook
Your Candidate Handbook is your convenient guide to answer all the concerns you have about sending an application, scheduling, taking an exam, getting score results, and far more.
Northern CA Handbook
3
Create Your CNA365 Account
Create an account with our online CNA365 system to register for testing by clicking the "Sign Up" link on the login page. You will require to send an application for testing in order to register for examinations.
We extremely recommend that you read the Registration Quick Reference Guide with in-depth guidelines on how to register online for your exam BEFORE you begin the registration procedure.
Credentia
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Online Exams
Take your written or oral exam conveniently from home or overcome Credentia online proctoring!
A live proctor will monitor you through the cam on your workstation to provide a protected exam experience.
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Did you previously test through the Northern Regional Testing Center?
Attention Candidates who have previously checked under the NRTC!
If you have actually previously tested the National Nurse Aide Assessment Exam through the Northern Regional Testing Center (NRTC), when you create a CNA365 account, all of the information from your previous NNAAP examinations will rollover to your Credentia CNA365 account.
Click on this link to get to the login screen and then click the "Sign Up" link on the login page to input your information.
Northern California Examination and Scheduling Services
Create or Log into your CNA365 account to:
Change your present address and telephone number.
Send Correction Form to upgrade your name, date of birth, or social security number before your scheduled exam.
Get and submit an Examination Testing Application.
Check Testing Application status.
Find test websites and accessibility.
Schedule, reschedule or cancel an examination.
View exam information such as examination type, scheduled time, date, and area.
View ball game report.
Submit and review a Grievance application for completed examination.
Submit an excused absence application.
Contact Customer Service when:
Problem happens when developing a CNA365 Account.
Did not get an activation link.
Issue occurs when applying an assigned voucher code.
Evaluating Application Issue.
Received an error message when scheduling an examination.
Rating report is not viewable in CNA365 after 24 hours from your exam.
Call 888-204-6249
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California of Public Heath (CDPH).
Contact the California of Public Health (CDPH) to:.
Obtain information concerning requirements for initial licensing.
Modification your present address or name after screening (please send a Demographic application in CNA365 to show the modifications too).
Get information relating to reciprocity (these applications are nursing license renewal california north not processed through CNA365).
Get information relating to restoring an existing certification (these applications are not processed through CNA365).
Get extra computer registry information and assistance. If you've passed both examinations and submitted all required paperwork on the CDPH Healthcare Document Upload Portal and it's been over 30 days, please contact CDPH at [email protected] and include your name, DOB, mailing address, last 4 digits of your SSN, and specify the dates in which you passed your examinations with Credentia.
Contact Information:.
( 916) 327-2445.
Monday-- Friday 8:00 a.m.-- 5:00 p.m.
Website: www.cdph.ca.gov.
Confirm CNA/HHA License.
CDPH Equivalency Process.
Request Name/Address Change and/or Duplicate for CNA/HHA/CHT Certificate (0929 ).
Verification of Current Nurse Assistant Certification (931 form).
CDPH Reciprocity Process.
Certification Application (283-B form).
Recertification Application (283-C form).
CDPH Healthcare Document Upload Portal.
Please continue to check the All facilities letters for updates. Suspension of Specified Regulatory Requirements for Nurse Assistant Training Programs (NATPs): Please read AFL-20-40.
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